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Frequently Asked Questions
Everything you need to know about VidSnap. Can't find what you're looking for? Contact our support team.
VidSnap is an AI-powered platform that transforms YouTube videos into concise summaries and searchable transcripts. Simply paste a YouTube URL and get actionable insights, key points, and full transcriptions in minutes—saving you hours of watching time.
Just paste any YouTube video URL into VidSnap and click "Summarize." Our AI processes the video content, extracts the transcript, and generates a structured summary with key points and actionable insights. You'll receive your results in 2-5 minutes, depending on video length.
VidSnap works with most public YouTube videos, including lectures, tutorials, podcasts, interviews, and presentations. We currently support videos up to 2 hours in length. Private or age-restricted videos cannot be processed.
Most videos are processed in 2-5 minutes. Processing time depends on video length and current system load. You'll receive real-time updates as your video progresses through transcription and summarization stages.
Yes! New users get free credits to try VidSnap without commitment. The free tier includes several video summaries so you can experience the full platform before upgrading. No credit card required to start.
Paid plans offer more monthly credits, priority processing for faster results, and access to advanced features like bulk processing and custom summary styles. Plans start at $9/month and scale with your needs—whether you're processing 10 videos or 100.
Absolutely. Every summary can be copied to your clipboard with one click, or downloaded as a formatted document. You can also share summaries directly via link with colleagues or classmates while keeping your account private.
Your privacy is our priority. We never store the actual video files—only the summaries and transcripts you create. All data is encrypted, and you can delete any summary from your dashboard at any time. We don't share your data with third parties.
VidSnap currently works best with English-language videos, providing the most accurate summaries and transcriptions. We're actively expanding language support, with Spanish, French, and German coming soon.
VidSnap uses advanced AI models to capture key points, main arguments, and actionable insights with high accuracy. While AI-generated summaries are highly reliable for most content, we recommend reviewing critical information. Our accuracy improves continuously as our models learn.
Not currently, but batch processing is coming soon! Right now, you can process videos sequentially. Premium plan users will get early access to bulk upload features when they launch.
If processing fails, VidSnap automatically retries and notifies you of any issues. Common causes include deleted videos, copyright restrictions, or extremely long content. Your credits are never charged for failed processing, and our support team is here to help troubleshoot.
Still have questions?
Our support team is here to help you get started.